Retail World

March 15, 2018

Do you know what Location Intelligence is?

Today, about 80% of Americans buy online, compared to 46% in 2000. Based on these growing numbers, it is easy to assume that retailing is becoming old and rust. But this is not entirely true, indeed: in 2017, 42% of big retailers increased the number of classic shops, while only 15% reported a net decline…

March 13, 2018

Biometric technology boost the shopping experience

With the level of competition increasing day by day, consumer experience has emerged as a key differentiator in the retail industry. The use of Biometric identification systems has introduce an era of customized service, enhance customers take advantages of the benefits of technology and the organization to improve their bottom-line…

March 8, 2018

Retail charisma: communication, empathy & sales experience

The true meaning of any marketing strategy is to make the company grow, which can only be achieved by selling more and improving margins.
To sell more there are only three ways: 1) make existing customers buy more in every transaction; 2) increase the frequency of transactions to existing customers and 3) find new ones…

March 1, 2018

Demography is part of retail

In 2030, six different generations will live together, a huge change compared to the past: Silent Generation, Baby Boomers, Gen X, Millennials, Gen Z, Alpha Generation (born after in 2017) will coexist depending on the continent and the country, but in fact they will find themselves sharing products and services…

February 27, 2018

The ultimate Customer Experience

According to experts, during 2018 many elements of digital will help increase a futuristic customer experience.
IoT, artificial intelligence, beacons and mobile devices are transforming consumers’ shopping habits. But retailers will be safe, if they start betting on digital…

February 15, 2018

Next stop: TC Group Solutions will join EUROCIS one more year!

Save the date: February 27th – March 1st 2018, Düsseldorf, Germany
Come and visit us here: Hall 10, Stand B06

From 27 February to 1 March 2018, in Düsseldorf (Germany), EuroCis, the International Exhibition of Communication, Information and Security Technology for the Retail sector, will take place…

February 13, 2018

Retailing between the digital and physical world

Changes in our society, more and more volatile and immaterial, also concern, of course, the trade that necessarily must evolve towards a new concept of shops and business culture.
At the moment, retail is in full swing: commerce has always been agile, flexible, mobile and linked to the idea of adapting to the customer, to the day, to the season…