Privacy Policy

At TC Group Solutions, we put our priority on protecting your personal information.

The process of collecting, processing and transferring of your data are based exclusively on your specific consent, or according to the provisions of the law. We value your trust, and, therefore, we take all the appropriate measures to protect your personal data and inform you of how we use and share your personal information.

At TC Group Solutions, we strive to secure and carefully process the information you share with us, applying internal management procedures as well as physical consistent security measures.

Particularly, TC Group Solutions has granted the OWASP Top 10 Certificate that guarantees the maximum level of data protection, in accordance with the current legislation.

Thank you for trusting us over the years

Legal Notice from TC Group Solutions

Last update: May 15th 2018

This legal notice regulates the use of services contained in the following websites www.tcgroupsolutions.com, www.tc-analytics.com, www.tc-street.com, www.tc-check.com, www.retail-intelligence.es, www.retail-intelligence.it, www.retail-intelligence.fr, www.theretailintellingence.com (hereafter, “Websites“), operated by T-Cuento Barcelona S.L. (hereafter, “TC Group Solutions, “us” or “our“) with N.I.F. number B65378333 and registered Headquarters in Pasaje Montserrat Isern número1-3, Planta 1 Local 2, de L’Hospitalet de Llobregat, 08908 Barcelona.

Applicable Legislation & Policies

The relationships between TC Group Solutions (T-Cuento Barcelona S.L.) and the Users of its services contained in its websites (hereafter, “Users”) fall under the application of the Spanish laws and jurisdictions.

Content & Use

TC Group Solutions reserves the right, without prior notice, to make appropriate modifications on its websites, change, delete or add the contents and the services provided therein, as well as alter the format in which these later are displayed or are located on its servers.

Intellectual and Industrial property

All trade names, brands or distinctive signs of any class contained in the above mentioned websites are exclusively property of T-Cuento Barcelona S.L. and are therefore protected by law.

TC Group Solutions’ Privacy policy

TC Group Solutions know how important privacy is to our customers, and we strive to be clear about how we collect, use, disclose, transfer and store your information.

This Privacy Policy provides an overview of our practices regarding the use of such information. This Privacy Policy, together with the one included under the different forms available at each moment on the Websites, could be applied to the personal information collected while using the services provided by TC Group Solutions through the Websites, as well as to the information collected through applications or services of TC Group Solutions that refer to this Privacy Policy or that contain any link to it (hereinafter, together the “Services”).

Please note that the Privacy Policy is applicable regardless the device you use to access the Websites or to use the Services. It’s important that you carefully read the Privacy Policy because each time you access or use our Services, you’ll be accepting the practices described in it. If you don’t accept the practices described in the Privacy Policy, you must not access the Websites or use the Services.

It is also important that you regularly check our Privacy Policy in case it has been updated. In case we update the privacy policy, we will inform you of the changes that we consider relevant through a notice on the Websites or in the related Services.

By accessing the Websites or using our Services after reading this message, you will be accepting the new practices explained in the update. The most updated version of the Privacy Policy will always be available here. You can check the “last update date” published at the top of the page, to check when it was last updated.

What information do we collect about you?

In general, you can use the Website without providing any personal information, without prejudice to the provisions of the Cookies Policy. However, the registration in any of the Services (for example: subscription to the newsletter, request of free Demos of our products or access to the respective intranets of each product to use them, etc.) may require the contribution by part of the Users of a series of personal data for treatment by TC Group Solutions.

Information you provide directly

The information we collect is indicated in the relevant data collection forms included within the Websites or in each corresponding Service and could include: name, surnames, company in which you work and professional position held, and contact’s information, including postal and email address, number or telephone numbers, etc.

Referring to the information that is collected through the Websites, we inform you that the fields marked with an asterisk in the different data collection forms are obligatory. In the case that you do not provide the information requested through these fields, TC Group Solutions may, in its sole discretion, not process the corresponding inquiry or Service requested by the User.

At the time of filling in any form providing their personal data, the User guarantees the authenticity, accuracy and veracity of all the information provided, undertaking to keep updated the personal data that you provide so that they respond, in every moment, to your real situation. The User shall be solely responsible for false or inaccurate statements and for the damages that they may cause to TC Group Solutions.

Information about your use of the Websites

In addition to the information you provide, we may collect information about your use of our Website in accordance with our Cookies Policy.

How do we use your information?

The data collected through the Websites are used by TC Group Solutions in order to complete your registration in the Service you requested, to commercialize the products offered on the Websites, to answer your queries, claims or requests for information, as well as for to fulfill, maintain, develop, control and improve the relations that you have with TC Group Solutions.

Additionally, and after obtaining your consent, TC Group Solutions may use the information provided by the User for any of the following purposes:

  • For assessment and analysis of our market, customers, products, and services (including asking you for your opinions on our products and services and carrying out customer surveys);
  • For the segmentation of your data and elaboration of profiles or “profiling”, in order to send you personalized information of TC Group Solutions’ products and services. The realization of this could involve the combination of the information we collect about the User through this Website with data that you have provided or have facilitated through other devices or that are lawfully provided to us by third parties;
  • For subjection to and in accordance with the section “Direct Marketing” contained in this Privacy Policy, for marketing purposes;
  • To conduct free prize draws, prize competitions or promotions;
  • To offer support and technical assistance in relation to our products;

How do we collect this information?

We collect information about Users through several methods:

  • When clients provide information on the Websites through the different forms included in it, or through the registration form included in the corresponding Service;
  • In some sections of the Websites, through the use of automatic information collection procedures (cookies), subject to the provisions of the corresponding Cookies Policy. You can consult our Cookies Policy at the following link

We do not collect excessive amounts of information from Users, nor data that is not appropriate or relevant for the purposes for which it was collected.

To whom who we disclose your information?

We will not disclose your information to third parties for their own independent marketing or business purposes without your consent, except in those cases in which requested by a competent authority.

We will take all reasonable precautions to ensure that those of our employees who have access to information about Users have received adequate training to ensure that they treat customers’ personal data only in accordance with this Privacy Policy and our regulations on data protection.

What do we do to keep your information secure?

We have implemented reasonable technical and physical measures to protect the information we collect through our Websites. However, you must know that, although we adopt reasonable measures to protect your information, no website, direct, computer system or wireless connection is absolutely safe.