Posts Tagged ‘customer experience’

June 19, 2019

Interview with Tom Bell, Irisys’ marketing executive

This month we interview Tom Bell, marketing and communication manager for Irisys, a British company founded in 1996 by a small group of scientists and engineers, today leader in the market of point-of-sale technologies.
TC Group Solutions uses Irisys’ technologies to help clients improve their business performances and store’s results…

February 25, 2019

Click&Collect: how to improve the shopping experience

Physical commerce tries to reinvent itself to improve the in-store customer experience. In the current context, where the buying experience has become a very important factor for retailers, Click & Collect is the perfect ally for every retailer who owns a business…

November 22, 2018

The needs of today’s consumer

The birth of the multichannel consumer and the new consumption habits make the retail sector evolve, and although the industry changes, there is a double effect from the big brands to the consumers and vice versa…

September 7, 2018

How to increase the sales of less profitable stores?

Owners of different points of sale must know that not all stores have the same performance and gain the same profits at the end of the month.
For many retailers, stores with performances below expectations are a big problem, and finding a way to solve that can be a complicated and laborious task…

June 26, 2018

How to boost customer involvement?

After months of uncertainty about its future, today it is finally clear that physical stores will never disappear permanently but, on the contrary, will always remain indispensable for fulfill the purchase process of a customer…

March 13, 2018

Biometric technology boost the shopping experience

With the level of competition increasing day by day, consumer experience has emerged as a key differentiator in the retail industry. The use of Biometric identification systems has introduce an era of customized service, enhance customers take advantages of the benefits of technology and the organization to improve their bottom-line…